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Who will treat you – Scottish Ambulance

Who Will Treat You

Who will treat you

As soon as we have enough information and we believe you need immediate medical treatment, we will send help.

There are a number of ways in which we respond, depending on the circumstances:

Emergency Ambulance

Frontline emergency ambulances with a crew of two, one of which will be a paramedic, respond to the majority of emergency calls. Ambulance Technicians and Paramedics are trained to deal with life threatening illnesses and injuries. We carry a full range of medical equipment on our ambulances, including electrocardiogram (ECG) machines to monitor a patient’s heart and defibrillators which can restart the heart if a patient goes into cardiac arrest.

Paramedic Response Unit (PRU)

Paramedic Response Units are normally crewed by a paramedic working on their own. They will go to patients by car or motorcycle and carry all of the life saving equipment needed in a medical emergency. In life threatening situations, they can provide a vital, fast response and they will be backed up by an emergency ambulance that can take you to hospital.

Special Operations Team (SORT)

Specialised Paramedics, Technicians and Logistics Staff trained to gain access and administer care for patients in hazardous or difficult environments and at the scene of major incidents. SORT also deploy to provide paramedical support for other agencies involved in potentially hazardous environments.

Community Paramedics

These are paramedics who have undertaken extra clinical training. They are able to thoroughly investigate a patient’s condition and situation and then make a qualified decision about the best way to progress their treatment. They often work with minor injuries units and out of hours doctor services and can refer patients to the most appropriate care if a visit to hospital is not required.

Air Ambulance

We operate two emergency helicopters and two fixed wing planes. They are often asked to assist at incidents where there may problems with inaccessible terrain or where a very fast evacuation to hospital is preferable to a journey by road ambulance.

Community First Responders

These are members of the community who have been trained to provide first aid and other medical skills while the ambulance is on its way to you. They are able to deliver treatments that are time critical, such as using a shock box in cardiac cases.

BASICS Responders (British Association of Immediate Care)

BASICS Responders are Doctor’s, Nurses and Paramedics who have received additional Pre-Hospital Emergency Training through BASICS Scotland. Each of the Responders are provided with a Sandpiper Medical/Trauma Response bag and access to a Defibrillator. Many Responders have also been issued with an Ambulance Service Airwave Radio and a Vehicle Locater System to allow contact and best resourcing via their Emergency Medical Dispatch Centre.

Paramedic Clinical Advisor

If the incident is not life threatening, you may be passed by telephone to one of our Paramedic Clinical Advisors, or to NHS 24, who will give you assistance or point you in the right direction for help.

Whatever your reason for calling us, the Emergency Medical Call Taker who answers your call will ensure that you receive the most appropriate response and liaise with other services and professionals where necessary.

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London to get a second air ambulance helicopter

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London to get second air ambulance

The London Air Ambulance lands near Marble Arch  Image copyright Matthew Bell
The used helicopter which is currently green will be made to match the first one

 

A second air ambulance for London has been purchased, the charity that runs the service has said.

The aircraft should arrive from Qatar this week and be in use by early next year after modifications, a spokeswoman for London’s Air Ambulance said.

About £3m was raised for the purchase and conversion costs.

It means when one helicopter is being maintained, London will still be served by a traffic-beating aircraft.

The second emergency medical helicopter – a used MD902 Explorer – was paid for by donations to the Your London, Your Helicopter campaign which aims to raise a target of £6m to keep it flying for five years.

The helicopters will alternate taking an advanced trauma team to critically injured people.

The spokeswoman said last year there was an accumulated total of 55 days when the charity’s helicopter could not be used because of maintenance work.

London Air Ambulance boss Graham Hodgkin said it was a “truly exciting development for London and the biggest step-change” in the service resilience in the charity’s history.


View of Thames from Air Ambulance  Image copyright London’s Air Ambulance
The second helicopter has been used for medical purposes in Qatar

London’s Air Ambulance facts

  • Founded in 1989, it has treated more than 30,000 critically injured people
  • It serves the 10 million people who live, work and holiday within the M25
  • It operates in partnership with Barts Health NHS Trust and London Ambulance Service
  • In 2014, it treated 1,806 patients: 33% from road traffic incidents, 27% from falls and 24% from penetrating trauma including stabbings and shootings

 

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BHF PocketCPR app

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BHF PocketCPR app

The CPR app

Practise Hands-only CPR with the BHF PocketCPR app for iPhone and Android.

The free app explains how to carry out Hands-only cardiopulmonary resuscitation (CPR) on someone in cardiac arrest using hard and fast chest compressions.

The app allows you to practise by making use of the accelerometer in your smartphone. It means your phone can measure the rate and depth of compressions, telling you if you need to do the compressions faster or slower, or whether you should push harder or softer.

DOWNLOAD THE ANDROID APP

DOWNLOAD THE IPHONE APP

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BASIC Medics attend Shoreham Airshow Crash

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Shoreham Airshow Crash

BASICS SIMCAS (South East Coast Immediate Care Scheme) volunteer immediate care nurse Tony Kemp was called yesterday to attend the Shoreham Airshow Crash involving a Hawker Hunter Jet. Based at the Airshow assisting the British Red Cross in their crowd medical cover Tony witnessed the immediate aftermath of the crash as the jet crashed onto the A27 dual carriageway just outside the airfield.

Asked to attend the scene Tony was joined by two off duty GPs (Drs Marieanne Jackson and Karen Eastman) who had undertaken BASICS training and whose assistance was invaluable in the coming hours. As reported nationally a number of motorists and other road users died at the scene whilst the pilot escaped with his life although remaining critically ill in the Royal Sussex County Hospital. Tony was the first medical resource on scene and was quickly joined by the SECAmb airside ambulance for the airshow.

It was immediately obvious that there were a number of deceased casualties and reports of walking wounded being taken to an ex-pub, now part of the nearby Lancing College that lies adjacent to the A27. Tony split his medical response equipment and Dr Jackson was initially tasked to the ex-pub to provide medical care and assessment. Tony and Dr Eastman took the bulk of the kit to the site of the cockpit in the rough ground just off the road bordering the runway to the airfield where there were reports from fire-fighters on scene that the pilot was alive.

Working in cooperation with fire-fighters and about 10-meters from the engines which remained on fire the pilot received immediate life-saving care whilst arriving ambulance crews brought a long board stretcher down to the site so that the pilot could be rapidly extricated to a place of greater safety for all concerned and his care handed over to an air ambulance (HEMS) team. Tony and the two doctors, working with other rescuers and in liasion with the the Medical Incident Commander from the Kent Air Ambulance provided care to the walking wounded who were at the ex-pub site and at the main Red Cross treatment centre on the airfield. They were joined by a medical team from the Fire and Rescue Service who brought additional equipment. Four others were transferred to hospital as a direct result of the crash.

Tony and the GPs were reunited at the Airfield in the British Red Cross treatment Centre where sterling work was being done by Red Cross Volunteers caring for not only those physically and emotionally affected by the crash but also a range of non-related injuries and illnesses arising (as normal) within the crowd of 20,000. The Main Treatment Centre had been declared a secondary treatment centre for casualties arising from the crash. Two other Red Cross treatment centres within the venue also cared for a number of others who presented with minor illness and injury as well as upset by the afternoon’s events.

Tony said afterwards: “My medical colleagues and I were so impressed with the resilience and professionalism of the Red Cross volunteers as well as the generosity and assistance offered by those at the ex-pub (Lancing College Building). This was a horrific incident and many people witnessed what was a quite disturbing sight and a much lesser number were more immediately involved in the aftermath at the crash sight.” As the afternoon wore on the public remained unable to leave the airfield until about 7pm and even then faced lengthy queues to get out as well as further delays on local roads. During this period a number of individuals came to the Red Cross treatment centre worried about the consequences of missing important medication due to being delayed in getting home and received advice from Tony.

A small number of bystanders roamed the crash site in the initial aftermath filming with their mobile-phones. Tony commented “many found this behaviour quite grotesque and outrageous, unfortunately it is a modern curse at the scene of many accidents today, I would ask that individuals who have such photos and videos consider very carefully the ramifications of sharing these images with anyone, particularly on social media.”

Another SIMCAS member and Emergency Medicine Consultant, Dr Rowley Cottingham was the major incident commader at the Royal Sussex County Hospital in Brighton. He said that he was “enormously proud of the Emergency department staff and the prehospital response”.

BASICS SIMCAS offer their condolences to all those affected by yesterday’s tragedy and their thanks to emergency services colleagues including those of the British Red Cross and the volunteer doctors who came forward to assist.

Drs Marianne Jackson and Karen Eastman are both Sussex based GP’s who were attending the Airshow with their families. Tony Kemp is a Nurse Consultant in Emergency Prehospital Care based in Kent. Tony is also the Vice-Chairman of the British Association for Immediate Care and a tutor on it’s prehospital care courses..