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“We Feel We Need To Let You Know About This”

Wessex Medical

“We Feel We Need To Let You Know About This”

According to announcements to us and online, Unite Union and DHL Aviation will strike from February 9th (from midnight tonight) until Monday 19th February.

DHL workers at East Midlands Airport plan strike

DHL may experience some delays with regards to International Shipments (that’s where the Aviation Team sits).

If you have anything urgent to send, please call or email us as soon as possible.

For anything else, we anticipate one or two days delay.

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Philips FR2 Battery

The FR2 battery is currently out of stock worldwide, our recommendation to you is that you place an order and claim your place on a back order list otherwise you will continually be at the back of the queue. We regret this situation which is due to a shortage of components and beyond our control.

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Courier Issues

Most if not all courier services are experiencing delays at present over which we and our colleagues have no control.

In most cases our parcels within the UK are delivered next day however we do see some parcels held up for an extra 24 hours. There is nothing we can do control this and most of our competitors have reacted to this by rightly cancelling their timed deliveries.

We no longer use Evri for deliveries as they can often takes months to deliver if they don’t actually lose the parcel entirely. It may however persuade you not to entrust your parcels to us with them as we can’t be held responsible for the loss, and neither it seems is Evri !

If you are sending a parcel into us and you would find it easier we can arrange collection at cost and your risk if that makes it easier for you.

Hopefully the situation will get better as the holidays fade away although it doesn’t seem to be entirely the fault of Father Christmas.

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New EU late payment rules to protect SMEs

emergency medical products

New EU late payment rules to protect SMEs

New rules to introduce maximum payment periods for public and private sectors should be quickly implemented and properly enforced to shield European businesses from the strain of late payments says Carole Hughes, managing director of debt recovery agency Daniels Silverman.

“The European Parliament’s Late Payment Directive which recently won support from MEPs will introduce new rules for a standard deadline for payment and will encourage companies to honour payments for goods or services in a timely fashion.

“The European Parliament’s Late Payment Directive which recently won support from MEPs will introduce new rules for a standard deadline for payment and will encourage companies to honour payments for goods or services in a timely fashion.

“If properly enforced the new rules will prevent debtors from imposing long payment periods and will help businesses to streamline credit management. They will also support debt collection procedures before late payments have chance to cripple businesses.

“The new rules set down a standard deadline for payment. The basic deadline for both public and private sectors to pay bills for goods or services will now be 30 days unless another date is fixed in the contract. Contracts between private sector businesses can establish deadlines beyond 60 days, if “expressly agreed” and not “grossly unfair”. Public authorities can only extend the deadline to 60 days if “objectively justified”, and can never go beyond 60 days.”

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What happens when you call 999

emergency medical products

What happens when you call 999

In a medical emergency, ask for the ambulance service and you will be put through to one of our call-takers.

In the video below Jules Lockett, Head of Control Services Training, explains how the information you provide to us helps us.

You will need to have the following information available when you call 999:

  • The location where you are, including the area or postcode.
  • The phone number you are calling from.
  • Exactly what has happened.

As soon as we know where you are we will start arranging help for you.

You will also be asked to give some extra information, including:

  • The patient’s age, gender and any medical history;
  • Whether the patient is awake/conscious, breathing and if there is any serious bleeding or chest pain; and
  • Details of the injury and how it happened.

Answering these questions will not delay us, but it will help us give you important first aid advice while our staff are on their way.

The extra information also helps us to make sure you get the most appropriate help.

What can I do before help arrives?

In the video below Jules Lockett, Head of Control Services Training, explains how you can look after the patient until help arrives.

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Before help arrives, you can help us by doing the following:

  • If you are in the street, stay with the patient until help arrives.
  • Call us back if the patient’s condition changes.
  • Call us again if your location changes.
  • If you are calling from home or work, ask someone to open the doors and signal where the ambulance staff are needed.
  • Lock away any family pets.
  • If you can, write down the patient’s GP details and collect any medication that they are taking.
  • Tell us if the patient has any allergies.
  • Stay calm—our staff are there to help. Violence or threatening behaviour aimed at them will not be tolerated and could delay help getting to the patient.

How can I be prepared for an emergency?

There are things you can do today to help us in the future.

  • Check that your house number can be seen from the road.
  • If you live on an estate, check there is a clear sign to direct emergency services and that all lifts are working.
  • If it’s dark outside turn on lights to help our staff to find you quickly.

Karen Uptoon EOC 200x300
What information will I need when I call 999?

When you call 999, an operator will ask you which emergency service you need.
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We are off to the Emergency Services Show

emergency medical products

Emergency Services Show

We are off to the Emergency Services Show at the NEC on Wednesday the 23rd

Our apologies if we are not able to answer the phone as quickly as usual, please make certain to leave a message and we’ll collect it as soon as possible, better still email us we will be reading them all through the day.

Hope to see plenty of friends during the day

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European Restart a Heart Day 2015

emergency medical products

European Restart a Heart Day 2015 (From the Resuscitation Council (UK)

Restart a Heart Day 2015

This initiative, that will take place every year on 16 October, aims to improve the very low numbers of people surviving out-of-hospital cardiac arrests.

Events will be held throughout Europe to increase awareness of the problem.

Events

Lincoln Yorkshire Manchester London Thatcham

London

‘Creating a Generation of Lifesavers’ Conference
Royal College of Physicians
Details

Lincoln

CPR and AED training – Singleton Associates  
The Limes Training Centre, Deacon Road, Lincoln, LN2 4JB, 10:00 – 16:00
Tesco Community room, Wragby Road, Lincoln, LN2 4QQ, 15:15 – 17:15
Contact: Glenda Minns, 01522 531112

Manchester

CPR Relay – Guinness World Record attempt       
Manchester University
Contact: Patricia Conaghan

Thatcham

CPR and AED training
Heartstart Thatcham are offering CPR and AED training at the local school on 16 October and to members of the public on 14 October.
Details

Yorkshire

Yorkshire Ambulance Service NHS Trust  
YAS staff will visit secondary schools across the county to teach CPR to more than 20,000 children in what will be the biggest event of its kind ever seen in the world.
Contact: Louise Boyes, 07812 093292

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We are here to help

emergency medical products

We are here to help, One of the services that helps set as aside from other companies is our willingness to search for products that we don’t normally stock. So if you don’t see it on the web site call us, it doesn’t cost any extra.

There are some limitations, we don’t do drugs and sometimes we are restricted by the manufacturer agreements that are already in place.

This willingness makes us the ideal source if you have a shopping list that needs gathering together and we work with various procurement companies on a regular basis